Hermes driver accused of stealing package 13 MINUTES after delivering it to London flat [VIDEO]
Hermes driver is accused of stealing a package 13 MINUTES after delivering it after a furious customer checked CCTV in his building
- Angelie Andrade received a notification that the package had been delivered
- Her husband picked him up from the lobby of their flat in London but it wasn’t there
- Ms Andrade, 29, found CCTV showing she was taken 13 minutes after giving birth
- The footage captures a man entering and picking up the package on March 9
A furious customer has accused a Hermès delivery driver of returning to steal a package minutes after delivering it.
Nurse Angelie Andrade shared CCTV footage of a Hermes employee dropping off a parcel – containing two pairs of shoes – in the lobby of the east London flats where she lives on March 9.
However, 13 minutes later, the camera captured a man, whom it believes to be the same driver, entering the lobby and taking Ms Andrade’s package, along with another that had been left with a neighbour.
Angelie Andrade had ordered a package from Next containing two pairs of shoes, which was delivered by Hermes to her flat in Whitechapel, east London, on March 9 (pictured)
A delivery driver dropped off the package in the lobby of his Whitechapel flat and confirmed delivery in the early afternoon.
Ms Andrade said she was ‘disappointed’ and ‘angry’ to find the package, from Next, had been taken away after initially being confused as to where it had gone.
The 29-year-old was at work when the delivery was made, but said her husband was at home in Whitechapel waiting for her.
“I received confirmation that it had been delivered, so I asked my husband to come downstairs, but when he did 20 minutes later, there was no package there,” she told MailOnline.
That’s when I knew it had been stolen.
She said she contacted Next who agreed to send her a new package the next day, but while she waited she asked her landlord for CCTV to see what had happened.
She was stunned when she watched the video and saw what she believes to be the same delivery driver picking up her package at 1.50pm, having delivered it at 1.37pm.
“I think it’s the same person – it’s the same hat, the same shirt and he knows how to get it,” Ms Andrade said.
“I was disappointed, I was angry. This is the second time this has happened to me – it happened before when I lived in Walthamstow.
Ms Andrade said she complained to Hermes, but they only responded to say her package had been delivered.
MailOnline has contacted Hermes for a comment.
Video footage shows a delivery driver entering the lobby with a parcel cart just 13 minutes later
The driver then retrieves Ms. Andrade’s package, as well as another that had been left in the hallway
Hermes recently announced that it is changing its name to Evri as part of a multi-million pound rebrand.
It came after a Times investigation found that couriers at the company, which delivers 400million parcels a year, were throwing packages at a depot in a bid to save time.
The company denied the move, which will also see it invest £7million a year in pensions, was linked to the investigation.
The investigation also surprised a manager at a Hermes location in High Wycombe, Buckinghamshire, saying drivers should be ‘acting stupid’ when dealing with customer complaints.
Following this, the company said it has opened an investigation into the claims.